Auto-classify and resolve proptech support tickets for real estate workflows.
Solo proptech founders can't scale customer support for complex real estate workflows without hiring, trapping MRR at $1k.
ReTicketFlow integrates with your email/Zapier to triage incoming support tickets using RE-specific ML, auto-responding to 70% of queries like property comps or escrow issues. Founders get a prioritized dashboard for the rest, scaling support without staff. Break the $1k MRR ceiling effortlessly.
Solo founders of proptech startups with $1k MRR serving real estate users
ML models fine-tuned on 10k+ anonymized RE tickets for 90% accuracy.
professional
Pull tickets from Gmail/HelpScout auto-classify by RE category.
Generate personalized replies based on ticket type and user history.
Sort remaining tickets by urgency/RE impact score.
100+ RE-specific templates for deals, compliance, listings.
Trends in ticket volume/types to prevent future issues.
Resolve/tag multiple similar tickets at once.
Monitor response times against RE industry standards.
Direct integration with DealCloud/Reonomy.
| Column | Type | Nullable |
|---|---|---|
| id | uuid | No |
| text | No | |
| integrations | jsonb | Yes |
Relationships:
| Column | Type | Nullable |
|---|---|---|
| id | uuid | No |
| user_id | uuid | No |
| subject | text | No |
| content | text | No |
| category | text | No |
| status | text | No |
| resolved_at | timestamp | Yes |
Relationships:
| Column | Type | Nullable |
|---|---|---|
| id | uuid | No |
| user_id | uuid | No |
| category | text | No |
| response_text | text | No |
Relationships:
| Column | Type | Nullable |
|---|---|---|
| id | uuid | No |
| user_id | uuid | No |
| date | timestamp | No |
| metrics | jsonb | No |
Relationships:
/api/ticketsIngest new ticket for classification
/api/tickets/:id/resolveAuto or manual resolution
/api/dashboardFetch prioritized tickets
/api/analyticsWeekly trends
/api/templatesUpdate custom templates
Basic categories
Dedicated support
| Month | Users | Conversion | MRR | ARR |
|---|---|---|---|---|
| Month 1 | 15 | 15% | $56 | $675 |
| Month 6 | 80 | 25% | $500 | $6,000 |
ReTicketFlow triages real estate support emails, so solos scale to $10k MRR.
Scrape r/proptech and LinkedIn for solos posting support tickets, offer 1-month free Pro via cold email with screenshot demo. Join proptech Slack/Discord, share pain point post. Convert beta signups from landing waitlist.
Enterprise scale
No RE smarts, hire-required
Solo auto-resolve at fraction cost
Ecom focus
Not RE workflows
Proptech-tuned ML
Anonymized ticket data moat improves classification accuracy over time.
Email overload in proptech surge, fine-tuned models viable post-Llama3.
Integration failures
Zapier-first + webhooks
Founders prefer manual
Free tier proofs
AI inference costs
Batch processing
Success: Avg 50+/mo, 60% want auto
Success: 85% accuracy validated
Success: 20% conv
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