Customer self-service booking portal that gamifies confirmations to slash auto shop no-shows.
Small auto repair shop owners lose revenue from missed appointments caused by outdated scheduling software.
FixConfirm provides a branded booking link for customers to confirm, reschedule, or cancel easily via text/web. Gamification like points for confirms unlocks discounts, boosting engagement. Shops see real-time confirmations and fill gaps instantly.
Small auto repair shop owners
Customer-facing gamified portal with loyalty rewards tied directly to confirmations.
friendly/supportive
Branded page for booking/confirming via link.
Points/badges for confirms, redeem for shop discounts.
Instant updates to shop calendar on customer actions.
Custom links for website/email/social.
Push new slots to loyal customers.
Track customer points and redemptions.
Scan for instant confirm/notify.
Auto-generate rewards.
| Column | Type | Nullable |
|---|---|---|
| id | uuid | No |
| name | text | No |
| domain | text | Yes |
Relationships:
| Column | Type | Nullable |
|---|---|---|
| id | uuid | No |
| shop_id | uuid | No |
| customer_id | uuid | No |
| time | timestamp | No |
| confirmed_at | timestamp | Yes |
Relationships:
| Column | Type | Nullable |
|---|---|---|
| id | uuid | No |
| customer_id | uuid | No |
| points | int | No |
| redeemed | bool | No |
Relationships:
| Column | Type | Nullable |
|---|---|---|
| id | uuid | No |
| phone | text | No |
/api/bookings/confirm/:tokenCustomer confirm
/api/appointmentsShop appointments list
/api/points/awardAdd points on confirm
/api/links/generateCreate shareable links
No gamification
| Month | Users | Conversion | MRR | ARR |
|---|---|---|---|---|
| Month 1 | 120 | 2% | $60 | $720 |
| Month 6 | 900 | 4% | $900 | $10,800 |
Gamified confirmations make no-shows history – reward repeats, fill gaps fast.
Create free portals for 3 local shops via cold email from Google searches, track results for case studies. Share in auto repair Reddit subs with demo. Offer affiliate rewards to shop owners who refer.
Digital vehicle inspection
No customer gamification
Fun, cheap engagement layer
Network effects from customer loyalty data shared across shops.
Customer expectations for self-service apps high; gamification proven in other verticals.
Customers ignore gamification
A/B test rewards
Discount compliance
Shop controls all rewards
Success: 60% confirm rate lift
Success: 20% user growth/mo
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