Embeddable AI support widget for your SaaS
SaaS freelancers suffer high customer churn rates due to their inability to provide ongoing support single-handedly.
SupportSolo provides a customizable AI chatbot that handles 80% of customer queries using your docs and past tickets. Solo freelancers embed it in minutes, reducing support time from hours to zero. Analytics show query trends to improve your product.
Solo freelancers developing or selling SaaS products
Trained only on your SaaS data, with solo-dev friendly no-setup embedding.
friendly
Copy-paste script for instant AI support.
Upload docs/PDFs for AI training.
See top questions and resolution rates.
AI hands off complex queries to your inbox.
Override AI with your branded answers.
Auto-translate queries/responses.
Allow voice queries in widget.
Sync tickets to Discord channel.
| Column | Type | Nullable |
|---|---|---|
| id | uuid | No |
| text | No | |
| created_at | timestamp | No |
| Column | Type | Nullable |
|---|---|---|
| id | uuid | No |
| user_id | uuid | No |
| embed_code | text | No |
| active | bool | No |
Relationships:
| Column | Type | Nullable |
|---|---|---|
| id | uuid | No |
| widget_id | uuid | No |
| question | text | No |
| answer | text | Yes |
| resolved | bool | No |
| timestamp | timestamp | No |
Relationships:
| Column | Type | Nullable |
|---|---|---|
| id | uuid | No |
| widget_id | uuid | No |
| content | text | No |
Relationships:
/api/chatHandle chat queries via widget
/api/analyticsFetch query stats
/api/upload-kbAdd knowledge base files
/api/widgetsList widgets
No analytics
Standard AI
Unlimited
| Month | Users | Conversion | MRR | ARR |
|---|---|---|---|---|
| Month 1 | 40 | 8% | $80 | $960 |
| Month 6 | 400 | 12% | $1,152 | $13,824 |
Embed a smart chatbot that resolves queries using your docs—freeing you from tickets.
Share embed demo on Twitter #SaaS, email list from Product Hunt solo launches, free Pro for first reviewers on Indie Hackers.
Enterprise features
Overkill pricing
AI-first, solo price, doc-trained
Live chat
Weak AI
Superior doc-based AI
Network effects from shared query patterns (anonymized) improving AI across users.
AI chat tech mature (Groq/OpenAI), solo SaaS support overload rising.
AI hallucination
RAG + human fallback
Adoption of embeds
Sandbox demo
AI costs
Tiered usage
Success: 3 yes to pay
Success: 70% resolution
Success: 50 embeds
Success: 15% referral
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