Mobile-first CRM that lets retail hustlers manage customers from their phone, anywhere.
On-the-go retail entrepreneurs struggle to manage customers effectively due to non-mobile-friendly customer management software.
RoamCust provides a fully responsive PWA for adding, tracking, and engaging customers on the spot with offline sync. Retailers can scan IDs or QR codes to log visits, notes, and loyalty points instantly. Data syncs seamlessly when back online, eliminating desktop dependency.
On-the-go small retail business owners and entrepreneurs
Offline-first PWA with QR scanning built for pop-up markets and street vendors.
friendly
Scan QR or manual entry to add customers with photo/notes
Store data locally and sync when online
Award and redeem points per customer
Fuzzy search by name/phone/location
Timeline of interactions per customer
Send bulk or targeted SMS
Repeat customer rates and top spenders
CSV/PDF customer exports
| Column | Type | Nullable |
|---|---|---|
| id | uuid | No |
| text | No | |
| business_name | text | No |
Relationships:
| Column | Type | Nullable |
|---|---|---|
| id | uuid | No |
| user_id | uuid | No |
| name | text | No |
| phone | text | Yes |
| loyalty_points | int | No |
Relationships:
| Column | Type | Nullable |
|---|---|---|
| id | uuid | No |
| customer_id | uuid | No |
| notes | text | Yes |
| timestamp | timestamp | No |
Relationships:
/api/customersCreate new customer
/api/customers/:idGet customer details
/api/visitsLog visit
/api/customers/searchFuzzy search customers
/api/sync-offlineSync local data
No SMS, 1 location
5 locations
Unlimited
| Month | Users | Conversion | MRR | ARR |
|---|---|---|---|---|
| Month 1 | 50 | 5% | $63 | $756 |
| Month 6 | 300 | 10% | $750 | $9,000 |
RoamCust is the offline-ready CRM for pop-up shops and mobile retailers.
Post in r/smallbusiness and Facebook groups for street vendors/markets offering free Pro access for feedback. DM 20 pop-up shop owners on Instagram with demo video. Attend local flea market and sign up vendors on-site.
POS integration
CRM not mobile-optimized for non-POS use
Pure mobile CRM with offline, no hardware needed
Robust features
Desktop-heavy, poor mobile UX
Built-for-mobile PWA with retail specifics
Data network effects from aggregated anon retail insights for benchmarks.
Rise of pop-ups and mobile markets post-pandemic, with PWAs now mature for offline apps.
Offline sync conflicts
Use IndexedDB with conflict resolution timestamps
Low adoption by tech-averse owners
Video tutorials and on-site demos
Success: 6/10 confirm pain and WOY
Success: 80% retention week 1
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