AI builds and powers self-service portals that deflect 60% of support queries
Solo ecommerce bootstrappers are overwhelmed by high customer service volume without a team, diverting critical time from product development.
SoloFAQ auto-generates a branded knowledge base from your Shopify data, orders, and past emails, with AI search answering customer questions instantly. Embed on your site or share links to cut service volume dramatically. No content creation needed – it evolves with your store.
Remote solo ecommerce bootstrappers operating without a customer service team
Auto-generates FAQs from real store data + past support, not manual entry
friendly/professional
Scans Shopify + past emails to build knowledge base
Customers query in natural language, get instant answers
No-code site embed for self-serve
Tracks queries answered vs. escalated
Match your store's look/theme
Auto-reply with FAQ links
Edit/approve auto-generated articles
Mobile voice query support
| Column | Type | Nullable |
|---|---|---|
| id | uuid | No |
| text | No | |
| shopify_id | text | Yes |
| created_at | timestamp | No |
Relationships:
| Column | Type | Nullable |
|---|---|---|
| id | uuid | No |
| user_id | uuid | No |
| embed_code | text | No |
| deflection_rate | int | Yes |
Relationships:
| Column | Type | Nullable |
|---|---|---|
| id | uuid | No |
| portal_id | uuid | No |
| question | text | No |
| answer | text | No |
| views | int | Yes |
| updated_at | timestamp | No |
Relationships:
/api/shopify/connectLink store for data scan
/api/faqs/generateAI build articles
/api/searchPublic AI query endpoint
/api/analyticsDeflection stats
No custom brand
| Month | Users | Conversion | MRR | ARR |
|---|---|---|---|---|
| Month 1 | 60 | 5% | $75 | $900 |
| Month 6 | 500 | 7% | $875 | $10,500 |
Deflect 60% queries – auto-built from your Shopify data.
Share Loom demo in Shopify Facebook groups, cold DM 20 from recent store launches on Twitter, convert via free portal preview.
Shared inbox
Manual KB build
AI auto-gen, solo-optimized at $25
Network of anonymized query data for better FAQ gen
Self-serve trend + generative AI for content
AI hallucination in answers
Source grounding + approval
Low deflection initially
Free tier prove value
OpenAI costs
Tiered queries
Success: 50 signups
Success: 50% deflection
Success: 200 users
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