Smart ticket scheduler that batches support tasks to your best hours
Solo remote ecommerce workers experience burnout from single-handedly handling customer support across multiple time zones without any team support.
SupportSyncAI aggregates customer queries from all channels into a timezone-optimized queue, suggesting batched responses during your productive windows. It uses AI to prioritize and draft replies, letting you handle 5x more tickets in half the time. Burnout ends as you reclaim sleep and personal life.
Solo remote workers running ecommerce businesses
AI-driven batching and scheduling tailored to solo founder routines, not rigid ticketing.
friendly
Pulls from email, chat, social.
Scores tickets by urgency/sales impact.
Groups tasks by founder timezone.
AI writes 80% ready responses.
Push alerts for review.
Weekly insights on efficiency.
Ecommerce-specific cans.
Approve drafts in chat.
Future self-resolve.
| Column | Type | Nullable |
|---|---|---|
| id | uuid | No |
| text | No | |
| preferred_hours | text | Yes |
| Column | Type | Nullable |
|---|---|---|
| id | uuid | No |
| user_id | uuid | No |
| priority_score | int | No |
| customer_tz | text | No |
| status | text | No |
Relationships:
| Column | Type | Nullable |
|---|---|---|
| id | uuid | No |
| user_id | uuid | No |
| scheduled_for | timestamp | No |
| ticket_count | int | No |
Relationships:
/api/ticketsIngest new ticket
/api/batchesGet today's batch
/api/tickets/:id/draftGenerate AI draft
/api/reportsFetch performance data
Email only
1 user
None
| Month | Users | Conversion | MRR | ARR |
|---|---|---|---|---|
| Month 1 | 200 | 1.5% | $75 | $900 |
| Month 6 | 1,500 | 4% | $1,200 | $14,400 |
Batch, prioritize, and draft replies when YOU are ready – AI makes it effortless.
DM 50 solo ecommerce Twitter accounts with pain-point tweet threads, offer free month. Join Indie Hackers Discord, share MVP video. Track via Calendly demos converting 20%.
Enterprise scale
No solo batching/AI
Solo-focused scheduling at $25
Email focus
No AI or timezone batch
AI + smart queues
User behavior data refines scheduling algorithms uniquely for ecommerce solos.
Remote work explosion + async tools trend; AI enables predictive batching.
Scheduling inaccuracies
User feedback loops
Preference for live chat
Hybrid flows
High AI inference costs
Tiered limits
Success: 10+ want batching
Success: 50% time savings reported
Success: 10% referral conv
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