FixFlow

Automatically escalate ignored maintenance requests to force landlord action.

Score: 7.9/10MexicoMedium BuildReady to Spawn
Brand Colors

The Opportunity

Problem

Student tenants' maintenance requests submitted through proptech platforms are ignored by landlords, resulting in delayed property repairs.

Solution

Students submit maintenance requests via proptech integrations or manual entry, and FixFlow sends automated reminders and escalations to landlords. If ignored beyond deadlines, it generates formal notices and tracks compliance. Dashboards provide real-time status updates and proof for disputes.

Target Audience

Student tenants renting private accommodations via proptech-managed properties

Differentiator

AI-driven escalation sequences tailored to local tenant laws, with proptech API integrations for seamless tracking.

Brand Voice

supportive

Features

Request Submission

must-have8h

Upload photos/videos and describe issues with proptech property auto-fill.

Auto-Reminders

must-have12h

Scheduled emails/SMS to landlords at 24h, 72h, 7d intervals.

Escalation Dashboard

must-have10h

Visual timeline of actions with status updates.

Formal Notice Generator

must-have15h

One-click PDF notices compliant with local laws.

Compliance Tracker

must-have10h

Log all communications for legal proof.

Proptech Integration

nice-to-have20h

Sync with common platforms like Yardi or AppFolio.

Mobile Push Notifications

nice-to-have8h

Real-time alerts on phone.

AI Issue Prioritization

nice-to-have15h

Score urgency based on description/photos.

Analytics Reports

future12h

Monthly repair trends export.

Total Build Time: 110 hours

Database Schema

users

ColumnTypeNullable
iduuidNo
emailtextNo
property_addresstextNo
created_attimestampNo

requests

ColumnTypeNullable
iduuidNo
user_iduuidNo
descriptiontextNo
statustextNo
deadlinetimestampYes
created_attimestampNo

Relationships:

  • user_id references users(id)

escalations

ColumnTypeNullable
iduuidNo
request_iduuidNo
typetextNo
sent_attimestampNo
responsetextYes

Relationships:

  • request_id references requests(id)

API Endpoints

POST
/api/requests

Create new maintenance request

🔒 Auth Required
GET
/api/requests/:id

Get request details

🔒 Auth Required
POST
/api/escalations

Trigger escalation

🔒 Auth Required
GET
/api/dashboard

Fetch user dashboard data

🔒 Auth Required
GET
/api/notices/:requestId

Generate notice PDF

🔒 Auth Required

Tech Stack

Frontend
Next.js 14 + Tailwind + shadcn/ui
Backend
Next.js API routes + Supabase Edge Functions
Database
Supabase Postgres
Auth
Supabase Auth
Payments
Stripe
Hosting
Vercel
Additional Tools
Resend (emails)Zod (validation)React Hook Form

Build Timeline

Week 1: Core auth and DB setup

20h
  • User auth
  • Basic DB schema
  • Landing page

Week 2: Request CRUD

25h
  • Submit/track requests
  • Dashboard wireframe

Week 3: Escalation logic

30h
  • Auto-reminders
  • Notice generator

Week 4: UI polish and payments

25h
  • Pricing page
  • Stripe integration

Week 5: Testing and mobile

20h
  • Responsive design
  • Push notifications

Week 6: Launch prep

15h
  • SEO setup
  • Analytics
Total Timeline: 6 weeks • 145 hours

Pricing Tiers

Free

$0/mo

No escalations

  • 1 active request
  • Basic reminders

Pro

$39/mo
  • Unlimited requests
  • Auto-escalations
  • Notice generator

Premium

$79/mo
  • All Pro + priority support
  • Proptech sync
  • Custom deadlines

Revenue Projections

MonthUsersConversionMRRARR
Month 11502%$117$1,404
Month 61,2004%$1,872$22,464

Unit Economics

$12
CAC
$350
LTV
6%
Churn
88%
Margin
LTV:CAC Ratio: 29.2xExcellent!

Landing Page Copy

Stop Waiting: Force Your Landlord to Fix Repairs Now

Automated escalations turn ignored requests into action – built for student renters.

Feature Highlights

Auto-reminders & escalations
Legal notice templates
Track everything in one dashboard
Proptech ready

Social Proof (Placeholders)

"'Fixed my leaky roof in 3 days!' – Alex, Uni student"
"'Landlord finally responded after escalation.' – Sarah"

First Three Customers

Post in 5 student Facebook groups and Reddit r/StudentHousing with a free beta invite link. DM 20 students from recent proptech complaint threads on Twitter. Offer lifetime Pro access for feedback videos.

Launch Channels

Product Huntr/SaaSr/StudentHousingIndie HackersTwitter #PropTech

SEO Keywords

ignored maintenance request studentlandlord not fixing repairstenant escalation toolstudent housing repair trackerproptech maintenance fix

Competitive Analysis

HelloLandlord

hellolandlord.com
$10/mo per property
Strength

UK-focused landlord tools

Weakness

No tenant-side escalation

Our Advantage

Tenant empowerment with auto-escalations

🏰 Moat Strategy

Data moat from aggregated escalation success rates per landlord/property, enabling predictive scoring.

⏰ Why Now?

Student housing crisis + proptech adoption spike, with new tenant rights laws in EU/US boosting demand.

Risks & Mitigation

legalmedium severity

Notices seen as legal advice

Mitigation

Disclaimers + link to official resources

marketlow severity

Low adoption by landlords

Mitigation

Focus on tenant pain, viral sharing

technicalmedium severity

Email deliverability

Mitigation

Use Resend + warm-up

Validation Roadmap

pre-build3 days

Survey 50 students on Reddit

Success: 70% interested in beta

mvp14 days

Waitlist 100 signups

Success: 20% convert to paid

launch7 days

PH launch

Success: 500 visitors

Pivot Options

  • General tenant tool
  • Landlord response dashboard
  • Insurance claim filer

Quick Stats

Build Time
145h
Target MRR (6 mo)
$5,000
Market Size
$500.0M
Features
9
Database Tables
3
API Endpoints
5