Two-way confirmations that slash telehealth no-shows by 50%
Small business owners in telehealth face ineffective scheduling tools that fail to prevent no-shows or automate reminders, leading to lost revenue.
TeleConfirm sends interactive SMS/email confirmations patients reply to, auto-cancelling no-replies. It handles video link sharing and waitlist fills instantly. Telehealth owners get confirmed bookings without phone tag.
Small business owners in telehealth
Interactive reply loops with auto-waitlist—patients confirm or get replaced seamlessly
friendly
SMS/email with yes/no reply buttons
Cancels unconfirmed appts and notifies waitlist
Fills slots from patient waitlist automatically
Embeds Zoom/Meet links in reminders
Real-time view of confirmed/cancelled appts
Add reschedule/reason dropdowns
CSV upload for existing schedules
PDF/CSV no-show reports
| Column | Type | Nullable |
|---|---|---|
| id | uuid | No |
| text | No | |
| phone | text | Yes |
Relationships:
| Column | Type | Nullable |
|---|---|---|
| id | uuid | No |
| user_id | uuid | No |
| patient_phone | text | No |
| scheduled_at | timestamp | No |
| confirmed | bool | No |
Relationships:
| Column | Type | Nullable |
|---|---|---|
| id | uuid | No |
| appointment_id | uuid | No |
| patient_name | text | No |
| priority | int | No |
Relationships:
/api/appointmentsCreate appt and send confirmation
/api/confirm/:tokenPatient reply handler
/api/dashboardConfirmation stats
/api/waitlist/:apptIdFill from waitlist
50 appts/month
500 appts/month
Unlimited
| Month | Users | Conversion | MRR | ARR |
|---|---|---|---|---|
| Month 1 | 80 | 6% | $120 | $1,440 |
| Month 6 | 450 | 12% | $1,350 | $16,200 |
Two-way SMS cuts no-shows 50% + auto-fills from waitlist.
Email list from telehealth directories; offer free month to first 10 signups via Twitter; partner with one Zoom consultant.
Reminders
One-way only, no waitlist
Interactive + waitlist automation
Marketplace
Not for independents
SaaS for small biz
Network effects from shared waitlist pools
Rising SMS open rates (98%) perfect for confirmations
SMS deliverability
Twilio + compliance
User onboarding friction
Video tutorials
Success: 50 emails
Success: 3 paying users
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