All-in-one CRM for garages: reminders, reviews, and customer history in minutes.
Small business owners in automotive repair lack easy-to-set-up CRM tools that automate customer reminders and reviews without needing developers.
MechMate provides a lightweight CRM where shops add customers once, schedule appointments, send reminders, and request reviews seamlessly. It centralizes history for personalized service without heavy software. Developer-free setup via intuitive dashboard.
Small business owners in the automotive repair industry
One-click appointment-to-reminder pipeline with shared customer profiles across services.
professional
Central hub for vehicle history and contacts.
Simple calendar for scheduling.
Time/mileage reminders tied to appts.
Post-appointment review requests.
Log notes, calls, visits.
Batch newsletters to customers.
Responsive for shop use.
CSV/PDF customer reports.
| Column | Type | Nullable |
|---|---|---|
| id | uuid | No |
| name | text | No |
| created_at | timestamp | No |
Relationships:
| Column | Type | Nullable |
|---|---|---|
| id | uuid | No |
| shop_id | uuid | No |
| name | text | No |
| phone | text | No |
| vehicle_info | text | Yes |
Relationships:
| Column | Type | Nullable |
|---|---|---|
| id | uuid | No |
| customer_id | uuid | No |
| scheduled_at | timestamp | No |
| status | text | No |
| notes | text | Yes |
Relationships:
| Column | Type | Nullable |
|---|---|---|
| id | uuid | No |
| customer_id | uuid | No |
| type | text | No |
| timestamp | timestamp | No |
Relationships:
/api/customersCreate/update customer
/api/appointmentsSchedule appointment
/api/appointmentsList upcoming
/api/reminders/:apptIdSend reminder
/api/history/:customerIdFetch interactions
Email only, no reviews
10 staff users
None
| Month | Users | Conversion | MRR | ARR |
|---|---|---|---|---|
| Month 1 | 60 | 6% | $108 | $1,296 |
| Month 6 | 400 | 12% | $1,440 | $17,280 |
MechMate handles customers, appts, reminders, and reviews in one clean dashboard.
Join auto repair owner Facebook groups, share a landing page MVP demo, offer free Pro for first month testimonials, target via LinkedIn shop managers.
Inventory + CRM
Bloated for tiny shops
Lean CRM focus, cheaper
Full ops suite
High cost, steep learning
Micro-CRM for solos, instant value
Speed to value + customer data lock-in via history.
Shift to digital for small shops post-COVID; affordable alternatives to enterprise tools booming.
Preference for free tools
Generous free tier + quick wins
Calendar complexity
Use battle-tested libs
High SMS costs
Tiered limits
Success: 50% interested in beta
Success: Weekly active use
Success: $500 MRR
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